The discounted rates for preflight screening service are applicable to all Etihad Airways passengers with valid tickets with a traveling date starting from April 1, 2021, until December 31, 2021. Discounted rates apply to all fares including redemption and staff travel tickets.
Any passenger over 12 years old is subject to the pre-flight COVID-19 screening test, however certain destinations may request a preflight COVID-19 Screening test for Childs below 12 years old and it’s the passenger's responsibility to check their destination’s guidelines.
COVID-19 RT PCR test requires a nasopharyngeal swab sample. A nasopharyngeal swab is collected by having you tip your head back, and then a swab is gently inserted through your nostrils until resistance is met. It is left in place for a few seconds, then rotated to collect cells, and then removed. It is not painful, but it may itch and may cause your eyes to tear.
A POSITIVE or DETECTED result means that most probably you have the virus COVID-19, and it is highly likely that you may spread the virus to others, and you are not allowed to travel. Please contact Etihad Airways to reschedule or cancel your ticket.
A NEGATIVE or NON-DETECTED result means it is likely you are not infected at the time of the test, and you are safe to travel within 72 Hours from the report issuing date.
An INCONCLUSIVE result means that it is not possible to confirm or exclude the infection using the provided sample due to many reasons. It is highly recommended to repeat the test using a new sample after 48 hours, and contact your healthcare provider and in this case, you are not allowed to travel until you got a negative report, and you are advised to contact Etihad Airways to reschedule or cancel your ticket.
All COVID-19 issued reports will be valid for 72Hrs from the report issuing time, however, certain destinations may require reports issued in less than 72 hours and It’s the passenger’s responsibility to check the destination’s guidelines before performing the test.
Etihad Airways Guests who are interested in book the home service for their sample collection is requested to submit a home sample collection request using any of the following booking options:
1. Book the home sample collection service online via Home Sample Collection
2. Call 6005516363
3. Send an email to firstname.lastname@example.org
“Home sample collection service is subject to availability and extra charges“