Complaints & Feedback
At Life Diagnostics, we are committed to delivering the highest standards of quality, safety, and patient care. Your trust is extremely important to us, and we continuously strive to improve our services.
If you are not satisfied with any of our services, or if you have suggestions for improvement, we encourage you to contact our Customer Care team. You may reach us through any of the following channels:
CALL CENTER
+971 600 551636
EMAIL US
complaints@lifedx.net
ONLINE COMPLAINT FORM
Please complete the form on the right.
COMPLAINT BOX
Available at our facilities.
Escalation to Regulatory Authorities
If you remain unsatisfied with our response, or if your concern involves a serious risk to health or safety, you may contact the relevant health regulatory authority:
Department of Health – Abu Dhabi
Customer Care Team, Strategy Department
P.O. Box 5674 – Abu Dhabi
☎️ Toll-Free: 800 555
📧 Email: healthcare@haad.ae
🌐 Website: www.tamm.abudhabi
Dubai Health Authority
Medical Complaints Section – Health Regulation Sector
Dubai Festival City, Festival Office Tower, 26th Floor, Dubai
☎️ Toll-Free: 800 342
📧 Email: MC_HRS@dha.gov.ae
🌐 Website: www.mc.dha.gov.ae
Ministry of Health and Prevention
Control Audit and Inspection Department
☎️ Toll-Free: 800 11111
📧 Email: info@mohap.gov.ae
🌐 Website: www.mohap.gov.ae
Important Notice:
Anonymous complaints cannot be reviewed or investigated. Please ensure your full contact details are provided so we can properly address your concern.